New Telephone System
We have recently installed a new telephone system in the Surgery. There is now a facility to order your scripts via voicemail, which is then picked up throughout the day in the surgery. It will save queues on the phone line and hopefully make for a better, speedier service.
Dr Gilpin no longer offers the service for holiday vaccinations. Please call into reception in the surgery for further information on this service.
Friends and Family Test
Now online! This is a survey for registered patients to offer feedback. If you are registered at the practice please take a moment to complete it. http://www.mysurgeryoffice.co.uk/psurvey.aspx?p=262411&a=Z00195
New self-referral for Musculoskeletal Physiotherapy
From 15 June 2015 you can now self-refer for physiotherapy.
The service is for patients over 16 years with a musculoskeletal problem, who live and are registered with a GP within the South Eastern Trust area. You will be able to self-refer to the outpatient physiotherapy services using a number of different formats:-
- paper referral which can be obtained from your GP reception.
- Download and print a pdf referral form from the SET website.
- Complete an e-referral form which can be submitted online. This form can be found at www.setrust.hscni.net/services/physioform.htm
A new video about what happens at bowel screening has been produced by the Public Health Agency. It covers how to take the test, processing the samples at the laboratory, receiving your results and being called back to colonoscopy. It is hoped the video will help clear up confusion about how to take the test and clarify the process. The video is also available in British and Irish sign language and subtitled.
The video is on the Northern Ireland Cancer Screening Programmes website at the following link:
With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations. Please be aware that some of these links may direct you to NHS webpages with information more applicable to other parts of the UK. The Health and Social Care Board for Northern Ireland (HSC) have some information available online but the information available is not as comprehensive as the (English) NHS sites. We will try to update links appropriately as information is available.
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
This practice provides disabled access and toilets. Baby changing facilities and a hearing loop are also available.
(Site updated 12/10/2016)